Privacy Policy
Last updated: February 2026
1. Information About the Data Controller
This privacy policy has been prepared by NEST s.r.o., with its registered office at Záborské 431, 082 53 Záborské, Company ID: 47 539 887, Tax ID: 2024065450, VAT ID: SK2024065450, registered in the Commercial Register of the District Court Prešov, Section: Sro, File No. 33632/P (hereinafter referred to as “VENTIT” or “we”).
These principles regulate the processing of personal data of visitors to the website www.ventit.eu (hereinafter referred to as the “Website”), registered users (hereinafter referred to as the “User”), and customers who place an order via the Website (hereinafter referred to as the “Customer”).
VENTIT acts as the controller when processing personal data and therefore determines the purpose and method of personal data processing.
2. What Data Do We Process?
2.1 Data provided by customers
VENTIT processes the personal data of users and customers. The primary data processed is the information you provide when you register with VENTIT or when you create an order.
This data includes, in particular, your email address and, in the case of customers, your name, surname, address, telephone number, payment details, login details, identification data, information about the ordered goods or services, and data about the contract and its performance. If you wish, you can also provide additional information, such as your work address, date of birth, or a note about possible delivery times.
2.2 Data collected through cookies
To better target advertising campaigns and improve the offer of products and services, VENTIT uses information about the goods that our customers have purchased. If you have cookies enabled in your browser and you agree to their use, VENTIT obtains data about your visit to the Website, viewed products, and other activities on the Website.
VENTIT does not collect or otherwise process any sensitive personal data, such as data about your health status, religion, or beliefs.
3. For What Purposes Do We Process the Data?
3.1 Performance of the contract
We use your name, surname, and contact details to process your order, i.e., to perform the contract between VENTIT and the customer. The processing of data in this case includes all activities from the registration of the order, its processing, including payment and delivery of the ordered goods. Processing is necessary for the performance of the contract and also to fulfill legal obligations (accounting, tax regulations).
3.2 Customer care
Your data may also be used by our customer support team to handle your inquiries, returns, warranty claims, and to provide technical assistance.
3.3 Marketing communications
With your explicit consent, we may send you newsletters, product updates, and promotional offers. You can withdraw your consent at any time by clicking the “unsubscribe” link in any email or by contacting us at info@ventit.eu.
3.4 Website improvement
We analyze website usage data to improve our services, optimize the user experience, and ensure the security of our Website. This processing is based on our legitimate interest.
4. Legal Basis for Processing
• Performance of a contract (Art. 6(1)(b) GDPR) — order fulfillment, customer support
• Legal obligation (Art. 6(1)(c) GDPR) — tax, accounting, and regulatory compliance
• Consent (Art. 6(1)(a) GDPR) — marketing communications, non-essential cookies
• Legitimate interest (Art. 6(1)(f) GDPR) — website analytics, fraud prevention
5. Who Has Access to Your Data?
We do not sell your personal data to third parties. We may share your data with the following categories of processors:
• Courier and logistics companies (DPD, Packeta, SDS, Raben, Schenker, Toptrans) — for order delivery
• Payment service providers — for secure payment processing
• Accounting and legal service providers — for tax and compliance purposes
• IT and hosting providers — for website operation and maintenance
• Marketing tools — for email campaigns (only with your consent)
All third-party processors are contractually bound to protect your data and process it only for the purposes we specify.
6. How Long Do We Store Your Data?
• Order and invoice data: 10 years (as required by Slovak accounting law)
• Customer account data: for the duration of your account, plus 3 years after account deletion
• Marketing consent: until you withdraw your consent
• Website analytics data: 26 months
7. Your Rights Under GDPR
You have the following rights regarding your personal data:
• Right of access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure (“right to be forgotten”) — request deletion of your data, subject to legal retention obligations
• Right to restrict processing — request a limitation on how we use your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interest or direct marketing
• Right to withdraw consent — at any time, without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us at info@ventit.eu. We will respond within 30 days of receiving your request.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmitted through our website, secure server infrastructure, regular security updates, and restricted access to personal data within our organization.
9. Supervisory Authority
If you believe that your data protection rights have been violated, you have the right to file a complaint with the supervisory authority:
Úrad na ochranu osobných údajov Slovenskej republiky
(Office for Personal Data Protection of the Slovak Republic)
Hraničná 12, 820 07 Bratislava 27, Slovakia
Website: www.dataprotection.gov.sk
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.